Hospitality and travel
Guest messages, group quotes and online reviews wait on a busy team.
What we would do, by service
Choose a service, then one of four examples, to see the work step by step.
Your industryHospitality and travelOther industries
Choose an example
Illustrative
What changes
A day in the life of a front office manager
Switch to With AI to see which parts AI takes on, and which stay with people.
- 9:00Answer overnight guest messagesDone by handAI handles itAI answers the routine ones
- 10:00Handle early check-in requestsDone by handAI handles itAI checks room status and confirms
- 11:30Quote a wedding groupDone by handAI handles itAI drafts the proposal
- 13:00Approve special requestsDone by handStays with your teamStays with you
- 14:30Reply to online reviewsDone by handAI handles itAI drafts replies for you to approve
- 16:00Follow up on complaintsDone by handStays with your teamStays with you
Illustrative. Every team's day is different; the assessment maps yours.
Services that fit
How each area of our work applies here, with a first example.
Artificial intelligenceFor exampleGuest messagesStrategyFor exampleWhere AI helps guests and staffData and analyticsFor exampleOne guest profile across systemsCloud and technologyFor exampleChoosing a guest messaging platformEngineeringFor exampleGroup inquiry form with instant availabilityOperationsFor exampleSimpler check-in process
Bring us the workflow that slows your team down.
On a free call we'll tell you whether AI can handle it, and roughly what it would take.
YOUR-001Your business
Your slowest workflow
Re-keyed, chased, checked by hand, and waiting in someone's inbox.
Needs a conversation See it on the board