Custom software
Internal tools, portals and apps built around how your team works.
Engineering
Build the software and integrations around your AI, and keep them running.
What's included
What we deliver in this area.
Systems integration
Your tools connected, so information moves between them without re-typing.
Managed services and support
Monitoring, fixes and improvements after launch, on a monthly plan.
A sample of what you get
What the deliverable looks like, shown with made-up data.
How the order system fits together: Lakeside DistributionBuilt and supported
Where work comes inDealer portal
Dealers place orders and upload POs.
What we buildOrder service with AI checks
Reads each PO, matches SKUs and checks stock and pricing.
Your systemERP
Clean orders are created with no re-typing.
Your teamOrder desk
Gets only the orders that failed a check, with the reason.
Around it: logging, alerts and monthly support, so it keeps working after launch.
Sample with made-up data for a fictional company. Not a client project.
How it works in practice
How a typical engagement runs, and an example.
Typical engagement
4–8 week build, then optional monthly support
We build it, connect it to your tools, test it with your team and hand it over, with support after launch if you want it.
For example
A dealer portal that takes orders, checks them against stock and sends them to the ERP, with exceptions flagged for the order desk.
Illustrative, not a client project.
Industries where we use it
Pick yours to see the problems we would start with.
Financial servicesKYC and onboarding review, client service requests and moreHealthcare and life sciencesPrior authorizations, patient intake and moreRetail and consumer goodsProduct listings, customer service requests and moreTechnology, media and telecomKnowledge assistants, support ticket triage and moreManufacturing and industrialsQuote and order entry, dealer product questions and moreConstruction and real estateBid preparation, lease abstraction and moreEnergy and utilitiesField work orders, customer service requests and moreTransportation and logisticsShipping documents, freight invoice audit and moreHospitality and travelGuest messages, group and event quotes and moreProfessional servicesResume screening, proposal drafting and more
How an engagement runs
Four stages, and you decide at every gate whether to go further.
- Stage 1
Free
Discovery call
No commitment
A conversation about your workflows and whether AI fits.
- Stage 2
2–3 weeks
AI Readiness Assessment
Fixed fee
Your best AI opportunities, ranked, with costs and benefits.
- Stage 3
4–8 weeks
AI Solution Sprint
Fixed project fee
One working solution, built into your tools and handed over.
- Stage 4
Monthly
AI Partner Retainer
Ongoing
Monitoring, improvements and the next use case.
Decision gate: nothing moves forward without your go-ahead
See the full processBring us the workflow that slows your team down.
On a free call we'll tell you whether AI can handle it, and roughly what it would take.
YOUR-001Your business
Your slowest workflow
Re-keyed, chased, checked by hand, and waiting in someone's inbox.
Needs a conversation See it on the board